Outlook accounts disappearing

Sam Parrington 6 Reputation points
2022-03-28T16:15:16.283+00:00

Hi

I'm having constant issues with disappearing mailboxes. So for example I have 8 mailboxes in one Outlook profile all using IMAP

I setup all the mailboxes which will authenticate / populate / download / sync all emails and folders. Then I'll leave the machine for a day or so and then I'll open Outlook and half of the profiles will have disappeared

This has been happening for a few months I've;

  • Reinstalled Office
  • Rebuild Outlook and Windows profile
  • Ran Dism and SFC
  • Ran all OS and Office updates however this has been happening in previous versions too
  • This is also happening one other machines using the same mailboxes
  • Ran deep/thorough anti virus and malware scans

The next thing is rebuild the machine, but it's a remote machine 100 miles away from me

Can anyone help??

Regards,

Sam

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  1. Philip nicoles 371 Reputation points
    2022-04-22T06:58:48.867+00:00

    Sometimes Outlook emails disappear due to an issue of configuration in your settings, account inactivity, email rules set up on Outlook, and emails moved to a deleted folder.

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