Why am I unable to get into the bill pay section of my bank account since the nw update on microsoft edge?

Barbara Chavez 1 Reputation point
2020-08-27T17:19:46.833+00:00

I CANNOT GET TO THE BILL PAY ON MY BANK ACCOUNT SINCE YOUR UPDATE ON EDGE.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Gloria Gu 3,896 Reputation points
    2020-08-28T02:21:44.213+00:00

    Hi,

    In regards to your issue, here're my suggestions:

    When you trying to pay the bill in the online bank, do you use some Online banking plugin? Because there might be some Compatibility issues between the plugin and Edge browser.

    Please refer to the online banking plugin website to see the support browser or reinstall the plugin.

    -------If my answer is helpful to you, please remember to mark them as answer. Thank you!------

    Regards
    Gloria


  2. Kapil Arya 7,946 Reputation points MVP
    2020-08-28T03:25:23.06+00:00

    Hello,

    What is the current version you've?

    Try uninstalling last update and see if it makes any differences.

    Regards.

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