Why I can't open OneDive in my Server?

Question

Hi

I had to install Windows Server 2019 again. But when I'm trying to log in OneDrive I get an error 1001. This happens when I'm starting OneDrive as an administrator I get the error. When I'm trying to use OneDrive as an ordinary user I get error when trying to login on the page

https://odc.officeapps.live.com

Answer 1

Hi @Makarios ，
What kind of browser did you use?
Can you open other Office applications for web?
Did you cannot open OneDrive for web or the OneDrive desktop client?
Try to test with https://onedrive.live.com/about/en-us/signin/
Then you can try to reset OneDrive to help you:
Open a Run dialog by pressing Windows key and R, copy this and paste it into the dialog window, then press OK:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

If you see a "Windows cannot find..." message, copy and paste this instead, then press OK.
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset

If you see a "Windows cannot find..." message, copy and paste this instead, then press OK.
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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Answer 2

Thank you emizhang

First I did't use any browser because I'd like to use OneDrive desktop client. And yes, I can use Office for web. Thirsd that link takes me to my personal but I use mainly professional Office.

When I try to use OneDrive, I get first this error message:

I don't know if you see this picture If I try to use OneDrive as an administrator, I can add some on those web pages safety, but h´then I get error 1001.