1) List any of these installed or recently uninstalled non-Microsoft software:
a) antivirus
b) firewall
2) Open administrative command prompt and type or copy and paste:
sfc /scannow
dism /online /cleanup-image /restorehealth
msdt.exe -id DeviceDiagnostic
msdt.exe -id NetworkDiagnosticsInbound
msdt.exe -id NetworkDiagnosticsWeb
msdt.exe -id NetworkDiagnosticsNetworkAdapter
3) For each Microsoft Windows troubleshooter: click "view detailed information" > post images or share links into this thread
(for share links please use one drive, drop box, or google drive)
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Please remember to vote and to mark the replies as answers if they help.
On the bottom of each post there is:
Propose as answer = answered the question
On the left side of each post there is /\ with a number: click = a helpful post
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