Upgrading from Windows 8.1 to Windows 10 Using media creation tool fails

Nathan Dubuc 1 Reputation point
2022-03-30T10:36:31.823+00:00

Hi everyone !

I am trying to upgrade my friend's PC from Windows 8.1 to 10 but it turns out to be much more of a pain than I expected.

I am using the Windows 10 Media Creation Tool directly on the PC to upgrade it while keeping files and apps.

But at around 70% of the installation I get the error "Failed to install Windows 10".

I will link the setupact.log file located in $WINDOWS.~BT\Sources\Panther, but these two errors seem to show what the problem could be:
CSetupManager::Execute(295): Result = 0x80004005
CSetupHost::Execute(433): Result = 0x80004005

I have uninstalled Avast and even tried installing Windows 10 while having Windows Defender turned off and I upgraded everything in Windows Update to be sure W8.1 is up to date.

log: https://textup.fr/620390d3

Can anyone help out ? Thanks !!

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Docs 15,396 Reputation points
    2022-03-30T20:17:54.507+00:00

    The clean install method requires the saving of important files, and the reinstallation of drivers and applications.

    Troubleshooting Windows upgrade failures can take significant time and may fail.

    If you want to run routine troubleshooting steps they can be provided.

    There may be pay software that can move applications.

    It's often best to start with a clean installation as it provides optimal performance, allows modifying BIOS and drive partitions, cleans unneeded files, any unknown spyware, etc.

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    1 person found this answer helpful.
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  2. Docs 15,396 Reputation points
    2022-03-30T12:15:23.797+00:00

    [0x80004005] [0x50015]

    2022-03-25 21:27:09, Error SP Operation failed: Add [1] package C:\$WINDOWS.~BT\DUImageSandbox\SSU-19041.1525-x64.cab. Error: 0x80004005[gle=0x000000b7]
    2022-03-25 21:27:09, Info SP Operation can retry, we'll attempt to revert its execution.
    2022-03-25 21:27:09, Info SP Attempt to revert execution for operation 20
    2022-03-25 21:27:09, Info SP The current operation's changes could not be undone, we'll search for operations whose output might have been tainted
    2022-03-25 21:27:09, Info SP Will have to revert execution for 44, as its output might have been tainted by the current operation
    2022-03-25 21:27:09, Info SP Attempt to revert execution for operation 44
    2022-03-25 21:27:09, Error SP Cannot revert execution of operation 44 (Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount). Execution queue is now compromised.
    2022-03-25 21:27:09, Info SP Cannot revert execution in the queue, this is a fatal error.
    2022-03-25 21:27:09, Info MOUPG PreFinalize: Registering Setup Platform error: [0x80004005]
    2022-03-25 21:27:09, Error SP ExecuteOperations: Failed execution phase Pre-Finalize. Error: 0x80004005

    Troubleshooting can take considerable time.

    Consider a clean install:

    https://www.tenforums.com/tutorials/23354-clean-install-windows-10-directly-without-having-upgrade-first.html

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  3. Limitless Technology 39,476 Reputation points
    2022-04-06T08:43:12.023+00:00

    Hi @Nathan Dubuc

    Error code 0x80004005 typically happens when you access shared folders or drives, use specific programs, or have a problem installing Windows updates.

    If the in-place upgrade fails the only option we are left is with a clean install. A clean installation of Windows 10 is the process of erasing the hardware and setting up a new fresh copy of the platform when a computer has a problem.

    How to: Perform a Clean Install or Reinstall of Windows 10
    https://answers.microsoft.com/en-us/insider/forum/all/how-to-perform-a-clean-install-or-reinstall-of/aef0ae63-2117-41ee-a8ea-4a3181625b08

    Hope this resolves your Query!!

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    --If the reply is helpful, please Upvote and Accept it as an answer–

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