Error Code 53001: My Domain Joined Device is failing the "Restricted to Domain Joined Device" Condition on Google Chrome

Eddy Castillo 1 Reputation point


I am not able to access Office 365 web applications because I keep getting error code 53001 which is of failing the "Restricted to Domain joined device" condition on google chrome. On both Microsoft Edge and Firefox, I am able to login and access all office 365 applications without failing this condition.

I was able to sign in through Google Chrome before and did most of my work through here, however, I had cleared my Google Chrome's Cache and since then I keep receiving this error. I know for a fact my device is joined into my work's Domain so I shouldn't be having this issue with Google Chrome.

Has anyone else experience this and are there any solutions to remediate this issue with Google Chrome?

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2 answers

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  1. Rahul Jindal [MVP] 8,501 Reputation points MVP

    Most likely this is due to a CA policy. I would start by checking the azure sign-in logs.

    1 person found this answer helpful.
    0 comments No comments

  2. Lu Dai-MSFT 28,201 Reputation points

    @Eddy Castillo Thanks for posting in our Q&A.

    As RahulJindal said, if you deploy a conditional access policy, it is suggested to check sign-in logs.

    Based on my research, conditional access policy's settings on windows 10+ devices work with Microsoft Edge, Chrome and Firefox 91+ browsers.

    However, for Chrome, it is needed to install extensions. Please try to install and check if the error code still exists.

    If there is anything update, feel free to let us know.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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    1 person found this answer helpful.