Office 365 : Randomly 30183-2016 (403) error appearing when using ODT deployment

Kevin Burgisser 6 Reputation points
2022-03-30T14:58:24.737+00:00

Hi everyone,

I have a strange problem regarding Office Deployment Tool. Sometimes, when running the OfficeSetup.exe /configure configuration.xml or OfficeSetup.exe /configure uninstall.xml , I get the 30183-2016 (403) error message.
188481-image.png

I find it strange because:

  • The problem apparears randomly
  • It is not related to FW/antivirus because something I am able to install/uninstall Office Suite
  • Appears with Windows 10 physical and virtual machines
  • When it appears, I am able to browse web pages

Does anyone have an idea ?

Best regards,

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,045 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Kevin Burgisser 6 Reputation points
    2022-04-04T09:26:21.12+00:00

    Hi again,

    Thanks for your help again.

    I am afraid it is a network/firewalling related issue. I tried to connect on my machine with hotspot connection and I am able to download the Office locally using command setup.exe /download configuration.xml.

    Have you got any information on what kind of prechecks does the setup.exe ODT installer perform?

    I reckon I should check that appropriate addresses are accessible on the proxy/FW (see https://learn.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-worldwide#microsoft-365-common-and-office-online)

    Maybe there is also network bandwidth minimum requirements. Anyone have information about it?

    1 person found this answer helpful.
    0 comments No comments

  2. Emi Zhang-MSFT 23,116 Reputation points Microsoft Vendor
    2022-03-31T08:55:26.517+00:00

    Hi @Kevin Burgisser ,
    Did you install other Office applicaions before?

    1. I suggest you provide the configure.xml file here.
    2. Download the latest verson ODT: https://www.microsoft.com/en-us/download/details.aspx?id=49117, run the latest version setup.exe.
    3. You can also download the tool to uninstall all Office applications from PC completely, then re-install the Office 365: https://aka.ms/SaRA-officeUninstallFromPC

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.