rassstp.sys blue screen on Windows Server 2019

Rodolfo Sousa 21 Reputation points
2022-03-30T19:11:17.21+00:00

Hi,

I had a crashed/blue screen in a Windows Server 2019 from rassstp.sys driver.

How I can submit the DUMP file to Microsoft?

Here is the DUMP file if anyone wants to check it:

https://1drv.ms/u/s!An4AtSBrlkjd3BM0fpPgGyyOs9ld?e=Kg1G4t

Thanks

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Accepted answer
  1. Anonymous
    2022-03-30T19:23:01.053+00:00

    How I can submit the DUMP file to Microsoft?

    You can reach them here.
    https://support.serviceshub.microsoft.com/supportforbusiness

    --please don't forget to upvote and Accept as answer if the reply is helpful--


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  1. Docs 15,511 Reputation points
    2022-03-31T03:56:41.017+00:00

    If there are any additional BSOD then run the DM log collector and post a share link into this thread using one drive, drop box, or google drive.

    If the server is able to run the V2 log collector it will collect more useful logs for troubleshooting.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    Also for any new memory dump if the file size is less than 2 GB then zip and post a separate share link into the newest post.

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