Share via

Active Directory Joined Windows 10 users cannot change password at logon screen

Mitchel Holt 21 Reputation points
2022-03-30T22:56:42.517+00:00

Hello,

We have an active directory domain on Windows server 2019. Password policies are in place to enforce password changes with complexity.

When a user who is being forced to change their password at logon tries to do so, they go through the process of changing the password and are not able to change the password or logon.
The message "The users password must be changed before signing in" this message keeps showing up no matter how many times the user goes through the process.

This is happening for all users on all devices.

If the user changes the password after being logged on by hitting ctrl+alt+del they are able to do so successfully.

The server and the workstations are fully patched and up to date.

Windows for business | Windows Server | User experience | Other
Windows for business | Windows Client for IT Pros | User experience | Other
0 comments

Answer accepted by question author

Anonymous
2022-03-30T23:07:13.077+00:00

Maybe this one?
https://learn.microsoft.com/en-us/answers/questions/791864/password-change-logon-loop-1.html

--please don't forget to upvote and Accept as answer if the reply is helpful--

Was this answer helpful?

1 person found this answer helpful.

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.