Windows Explorer Right Click Crash

Question

I am having a problem. This is a serious problem. When I right click on a file(file extension doesn't matter)sometimes explorer crashes(desktop also has the same problem).I am using windows 11. I did use the ShellExViewer but it doesn't work. I also tried disabling the new windows 11 right click context menu because I thought that would be causing the problem but it only worked for some files not all of them. Pls help me I use my computer daily and regularly so this is a big problem.

Answer 1

Try perform a Clean Boot and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
If not enable services one by one to identify which one causing the problem.
In case it didn't worked, try boot into Safe Mode, take a look at:
https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234
And see if the problem persist in the Safe Mode?

Answer 2

Hi @Helosedaw

The widely used fix for this is to use ShellExView to disable the item named ShellContextMenu_1 Version 1.0.0.0

I have also checked the system RAM in the past and the problem has resolved itself. Finally, there may be a third party shell extension that's causing the crash. Have you tried disabling any less needed extensions?

I hope this answers your question.

Thanks.

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