how can I enable merge mail in word document?

Pranay Parekh 1 Reputation point

In My Mac Word document merge mail is not eatable can you guide me please

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emi Zhang-MSFT 19,046 Reputation points Microsoft Vendor

    Hi @Pranay Parekh ,
    What version of Word for mac are you using?
    What's meaning of "merge mail is not eatable"? Did you mean the Mailing tab is missing or you the options are grayed out?
    Did this problem appear in all documents or specific documents?
    I suggest you try to create a new document in desktop and test if the option will work fine.
    Please be a bit more precise to explain your requirement or you can upload a screenshot so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.

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