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The entity with ObjectTypeCode = 0 was not found in the MetadataCache

Pramod, Akhil (Contractor) 1 Reputation point
2022-03-31T15:41:29.39+00:00

I am using SSIS to load data into CRM . i am using a 3rd party Connector for that , which is "Zappysys" .
I am getting this error and i am unable to figure what this issue is. i am unable to resolve it.

Below is the detailed error :

Error: System.Exception: System.Exception: The entity with ObjectTypeCode = 0 was not found in the MetadataCache. MetadataCacheDetails: ProviderType=Dynamic, StandardCache=True, IsLoadedInStagedContext = False, Timestamp=518982341, MinActiveRowVersion=518982341, MetadataInstanceId=48123903, LastUpdated=2022-03-27 05:26:28.890
Error Details:
ApiExceptionSourceKey=Plugin/Microsoft.Crm.Extensibility.UpsertProcessor

ApiSourceActivityKey=

ApiExceptionOwnerKey=OwnershipNotFoundInExceptionOwnerSettings

ApiOriginalExceptionKey=Microsoft.Crm.Metadata.EntityMetadataNotFoundException: The entity with ObjectTypeCode = 0 was not found in the MetadataCache. MetadataCacheDetails: ProviderType=Dynamic, StandardCache=True, IsLoadedInStagedContext = False, Timestamp=518982341, MinActiveRowVersion=518982341, MetadataInstanceId=48123903, LastUpdated=2022-03-27 05:26:28.890 ---> Microsoft.Crm.Metadata.EntityMetadataNotFoundException: The entity with ObjectTypeCode = 0 was not found in the MetadataCache. MetadataCacheDetails: ProviderType=Dynamic, StandardCache=True, IsLoadedInStagedContext = False, Timestamp=518982341, MinActiveRowVersion=518982341, MetadataInstanceId=48123903, LastUpdated=2022-03-27 05:26:28.890
at Microsoft.Crm.Metadata.DynamicMetadataCache.GetEntity(Int32 entityCode)
at Microsoft.Crm.Extensibility.ParameterValidator.ConvertEntityToQuery(Guid id, String logicalName, KeyAttributeCollection keyAttributes, ExecutionContext context, KeyAttributeCollection& convertedKeyAttributeCollection)
at Microsoft.Crm.Extensibility.ParameterValidator.RetrieveRecord(Entity entity, ExecutionContext context, KeyAttributeCollection& convertedKeyAttributes)
at Microsoft.Crm.Extensibility.UpsertProcessor.RetrieveThenCreateOrUpdate(ExecutionContext context, Entity entity, Boolean& recordCreated, EntityReference& entityReference, Dictionary2 optionalParameters, KeyValuePair2[] attributeCopy)
at Microsoft.Crm.Extensibility.UpsertProcessor.Upsert(ExecutionContext context, Entity entity, Boolean& recordCreated, Nullable`1 returnRowVersion)
--- End of inner exception stack trace ---
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.<>c__DisplayClass3_0.<RunStep>b__0()

SQL Server Integration Services
SQL Server Integration Services
A Microsoft platform for building enterprise-level data integration and data transformations solutions.
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  1. ZoeHui-MSFT 35,556 Reputation points
    2022-04-01T01:54:43.817+00:00

    Hi @Pramod, Akhil (Contractor) ,

    As you are using 3rd party Connector Zappysys, I'd suggest that you may raise the issue to that side for more professional advice.

    Zappysys support

    Regards，

    Zoe

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