SAP ASCS on Failover Cluster

Question

Hi,

We have SAP ASCS implemented on Windows 2016 Failover Cluster. There are several VMs running SAP services (SID) on ASCS.

We noticed that when the VM is restarted (SAP services stopped) via Powershell script, the Role on the Failover Cluster shows "stopped" status. As such, the SAP services does not start.

Simply, what the Powershell script does is :

1. stop SAP services
2. restart server / VM
3. restart SAP services

While step 1 & 2 works, step 3 fails due to the "stopped" role status in the failover cluster.

Is there a correct way of doing this via scripting? We notice that this does not happen when we do steps 1 - 3 manually.

Any help or advice is much appreciated.

Thanks in advance.

Answer 1

Hi @jc apple

As you have stated that the process stops at step 3 I would suggest you check your Failover Clustering system log events.

These events all share the event source of FailoverClustering and can be helpful when troubleshooting a cluster.

Failover Clustering system logs events
https://learn.microsoft.com/en-us/windows-server/failover-clustering/system-events

Once you identify the ID then you can troubleshoot it from here https://learn.microsoft.com/en-us/windows-server/troubleshoot/troubleshooting-cluster-event-id-1135

Even though when you try to use a script to do this unless you find the source that stops the process even the script cannot help you out here.

Hope this resolves your Query!!

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Answer 2

Thanks LimitlessTechnology-2700 for the help and advice.

Will check out the failover logs.

Thanks once again for the help. Appreciate it.