Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
4,492 questions
Deleted account
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Ma. Miyuji Ujino
1
Reputation point
Hi i accidentally deleted an account to my authenticator app.how can i retrieve it?
{count} votes
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JamesTran-MSFT 34,216 Reputation points Microsoft Employee2022-04-01T23:20:01.737+00:00 @Ma. Miyuji Ujino
Thank you for your post!- Are you able to access
aka.ms/mfasetupin order to re-add the account to your Authenticator app? - Do you have any other authentication methods set? (i.e. phone number for text/call, email)
- Are there other users within your Azure AD tenant?
- Is this account associated with your Organization or is this a personal tenant?
Any additional information would be greatly appreciated!
Thank you for your time and patience throughout this issue. - Are you able to access
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JamesTran-MSFT 34,216 Reputation points Microsoft Employee
2022-04-04T15:07:01.27+00:00 @Ma. Miyuji Ujino
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?
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