Cannot Sign up Microsoft Account with work email

Silvia Camarena 1 Reputation point

We have been working for years using our company email, it is showing an error only a couple of days ago:

"You can't sign up here with a work or school email address. Use a personal email such as gmail or Yahoo"

We tried everything! the only thing we need is to be able to use a MS office Key
Please help

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Monalla-MSFT 12,601 Reputation points

    @Silvia Camarena - Welcome to Microsoft Q&A and thanks for reaching out.

    I understood that you are unable to sign up to Microsoft account using the work email ID. Hence, I would suggest you contact your IT administrator to add the email ID to your organizational tenant/ organizational azure active directory.

    Once this work email ID is added to your organizational tenant, please follow the below steps to create a Microsoft azure account suing your work email ID.

    Please follow the steps below to create an Azure profile.

    • Open Edge browser | InPrivate mode
    • Navigate to: Pay-As-You-Go
    • Click on “Purchase”
    • Sign-Up using your work email.
    • Follow the on-screen instructions
    • Update the Payment method – Click NEXT and STOP

    Please try the above steps and let me know if that works.

    Hope this helps. and please feel free to reach out if you have any further questions.


    If the above response was helpful, please feel free to "Accept as Answer" and "Upvote" the same so it can be beneficial to the community.

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