Disable email notification of missed Teams conversation

Question

How on a M365 based setup, do I disable emails being sent to people when they miss conversations? I have people that are part of a group chat, that work different shifts, so when they come in, they have to delete dozens of emails from the days conversation.

Articles I have found say to change the banner and emails to just banners, but Teams doesn't call it that anymore, it is just Banner and Feeds.

I found this with a BING search, but the article doesn't actually talk about this specific thing, since the steps are the older click on your picture step. Is it not possible to stop the emails from Teams anymore?

https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d

Answer 1

Hi @Jon Mercer

The settings you said above is only available in the old version of Teams client. In the newest version, you could try to follow these steps to disable the e-mail notification by following these steps:

1)In Teams client, go to Settings > Notifications

2)Select the off in Missed activity emails

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Answer 2

How do you disable this for the whole organisation? I cant seem to find it in the admin console.

Answer 3

I have been trying to figure out a solution for this as well. From everything I have been reading, the settings can't be changed from an Organizational perspective because the settings is in a user context. The settings won't be found in the registry because they us JSON files for the settings, kinda of like .ini files back in the day. I have been looking through the JSON files to find the specific setting that needs to be changed, but have not had any luck, other than the fact that the "Isforeground" setting is changed when you make a change to it within the app. This setting is found in the Desktop-Config.json file in the AppData\Roaming\Microsoft\Teams folder. There is more to it than this but I am certainly looking for a way to turn it off as well, which could then be pushed out via Powershell script. If anyone has anything to add to this, maybe we can find the answer. There is a way, regardless of what some may say.....It is just a matter of figuring out where this setting actually resides!

Answer 4

Hmm.. I think I'll test using regmon to capture the changes and repackage the app and roll it out again. Feels like they've dropped the ball on this one.