I can't access shared folder from one PC but I can from another

ComptonAlvaro 166 Reputation points
2022-04-02T09:15:57.957+00:00

I have a server computer with windows 11 that shared some folders. This folder has security and network permissions to access.

From one computer, with windows 11 too, I give the credentials when I am prompt for it, but I get and error network that I don't have permissions for this user.

I try with another computer, with windows 11 too, I use the same credentials and I can access in this case.

If in this second computer I shared a folder, from my first computer I can access too, so it seems it is a problem only with the server computer.

I have never check to remember credentials, I prefer to write each time I want to access, but anyway I tried to delete all the credentials of the user, but the problem still persists.

I have try to access from another user account from the computer that has the problem, and I have the same problem, so it seems the problem is general problem, not a problem of a user account.

I don't know what else I could try, but I would like to know how to solve the problem or I will have to reinstall the system but I would like to avoid this solution.

Thanks.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. MotoX80 32,531 Reputation points
    2022-04-02T12:54:37.953+00:00

    Have you granted access to the user account on both the share permissions and the folder permissions? Or are you using "Everyone" to grant access?

    Check the Security eventlog on the "server" computer. Do you see any errors when the other computer tries to connect?

    Run the troubleshooters and see if they detect any problems.

    189300-capture.png


  2. MotoX80 32,531 Reputation points
    2022-04-03T19:51:23.693+00:00

    I cannot find an SMB event id 1006 documented anywhere on the internet. Is there any other text included in that event that might explain the reason that it blocked the IP?

    I reread your replies and you mention "server computer", "one computer", "another computer", and "second computer". Beyond "server computer", it is not clear which machine you are referring to.

    PC1 is Win11 and has shares. This is your "server".
    PC2 is Win11. This is the machine that has the main problem.
    PC3 is Win11 and has a share.
    PC4 is Win11.
    PC5 is Win10.

    PC2 is not able to access shares on PC1. This is the main problem that you need to solve.
    PC3, PC4, PC5 are all able to access shares on PC1.
    PC2, PC4, PC5 are all able to access shares on PC3. (Note PC2 listed here.)

    Is that correct?

    On PC1 did you run the "Incoming Connections" troubleshooter?
    On PC2 did you run the "Shared Folders" troubleshooter?

    Is the network connection on all machines configured as "Private"? Open a Powershell prompt and run this command.

    (Get-NetConnectionProfile).NetworkCategory  
    

    Temporarily disable the Windows Firewall on PC1. Does that solve the problem?


  3. MotoX80 32,531 Reputation points
    2022-04-04T13:08:17.34+00:00

    So I don't know how I could delete the shared folder credentials.

    Open one command prompt with "run as administrator" and another without "run as'. In both run the "net use" command. If you see any entries run a "net use /delete".