Windows 11 stopped seing Wi-Fi adapter realtek 8822bu wireless lan 802.11ac usb nic

Konstantin Nuyanzin 1 Reputation point
2022-04-03T09:09:01.21+00:00

Windows 11 stopped seing Wi-Fi adapter realtek 8822bu wireless lan 802.11ac usb nic.

Not sure, but probably it happened after one of the Windows updates. I use this adapter mainly for Bluetooth and hotspot, so haven't noticed that straight away, and don't really know what caused it.

Windows see Bluetooth perfectly, but doesn't see Wi-Fi adapter at all. Not even in device manager, not in Network and sharing center or in Additional network parameters.

I still can turn Hotspot on, but no device can find it and it has blank properties.

I checked this device on my laptop, which works on Windows 10 and it works perfectly there - both Wi-Fi (with hotspot) and Bluetooth.

Tried to delete device from the system, install drivers, reset network adapters - nothing works.

Also tried to recover system, but the latest point it has is after 31.03.22, when the last update was installed. And probably it wasn't the one caused it.

Is there any way to fix it?

Windows for business | Windows Client for IT Pros | User experience | Other
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2 answers

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  1. Reza-Ameri 17,341 Reputation points Volunteer Moderator
    2022-04-04T17:15:12.55+00:00

    Since your device is MSI, then you may try contact their support and report this issue, have a look at:
    https://us.msi.com/support
    Make sure file a bug report in the Feedback Hub app as I mentioned earlier.
    Try uninstall the Wi-Fi adaptor and restart your PC and run Windows Update and see if it is being offered in the Windows Update (you may use LAN to connect to internet).


  2. RicRP 1 Reputation point
    2022-10-28T17:31:01.58+00:00

    Has anyone found a solution to this problem?

    I have attached a picture of my wifi/bt module.

    Thank you.

    255246-realtek.jpg

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