SQL 2014 Reporting Services Chart Rendering Issue with GDIPLUS.dll

Question

issue rendering report charts in Reporting Services that use the GDIPLUS.DLL version 6.3.9600.20239. The following error occurs and requires the server be restarted.

reportrendering!ReportServer e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.RenderingObjectModelException: , Microsoft.ReportingServices.ReportProcessing.RenderingObjectModelException: A generic error occurred in GDI+. ---> System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.

at System.Drawing.Image.Save(Stream stream, ImageCodecInfo encoder, EncoderParameters encoderParams)

at Microsoft.Reporting.Chart.WebForms.Chart.Save(Stream imageStream, ChartImageFormat format)

at Microsoft.ReportingServices.OnDemandReportRendering.ChartMapper.GetImage(ImageType imageType)

<Data>An unhandled exception has occurred.</Data>
<Data>ReportServer_MSSQLSERVER_0-31-132116523288608835</Data>
<Data>RosettaSrv</Data>
<Data>/ReportServer</Data>
Program Files\Microsoft SQL Server\MSRS12.MSSQLSERVER\Reporting Services\ReportServer

<Data>1992</Data>
<Data>ReportingServicesService.exe</Data>
<Data>COMException</Data>
<Data>This network connection does not exist. (Exception from HRESULT: 0x800708CA)</Data>
<Data>/ReportServer/Reserved.ReportViewerWebControl.axd?OpType=Resource&Version=12.0.6024.0&Name=Microsoft.Reporting.WebForms.Icons.SplitterHorizCollapseHover.png</Data>
<Data>/ReportServer/Reserved.ReportViewerWebControl.axd</Data>

Answer 1

Hi @Chris ,
I am not familiar with GDIPLUS.dll. Do you only get this error when rendering report charts?
From your error, I think the possible reasons are as follows:
1)The timeout problem may be that the report is too large, etc. In the web config set the http run time as

 <httpRuntime maxRequestLength="2147483647" executionTimeout = "10800"/>  

2)Firewall settings, try disabling the firewall to see if the issue is resolved.

Best Regards,
Joy

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