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Hello! Up until about a month ago I was using the office suite via the browser on chrome, not the apps, as I just prefer the layout that way. About a month ago however when I would select one of the apps from the sidebar in my outlook mailbox, it opens a new tab but nothing happens. The browser reads:
"https://www.office.com/launch/excel?auth=2&username=lmacagno@palomar.edu&login_hint=lmacagno@palomar.edu"
But the page itself stays blank and nothing happens. At work many of the documents are living docs so I need to access them in the cloud, and I cannot figure out why this is happening. It doesn't happen when I use Safari but I would prefer to keep using Chrome.
Hi @Macagno, Lucia
Welcome to Q&A forum ~
But office online is not supported on Q&A forum currently, the tag "office-excel-itpro" focuses more on general issue of Excel desktop client.
To help you better, I would suggest you post a new thread on Microsoft Answers community.
Thanks for your understanding.
Personally, I suggest you clear the cache in Google Chrome. You can also login My Account webpage to launch Office online for a test.