Custom Neural Model Training Always Fails: Content is not accessible Could not retrieve build data within 60 seconds.

CHINI FOROUSHAN Omid 1 Reputation point
2022-04-05T11:41:31.183+00:00

My Goal: To train a custom Model using the Form Recognizer Studio.

No matter how I try to build a custom model (API, SKD, Form Recognizer Studio), it always fails with:

ContentSourceNotAccessible
Content is not accessible: Could not retrieve build data within 60 seconds.

and I have tried it over 20 times now.

Here are some Screenshots from the Studio:

190156-image.png

190163-image.png

190182-image.png

190183-image.png

and Via API:
Request:
{ "modelId": "TestModelName", "description": "Something", "buildMode": "neural", "azureBlobSource": { "containerUrl": "https://somestorage.blob.core.windows.net/somestorage", "prefix": "" }, "tags": { "createdBy": "Me" } }

Result in the Operation:
{ "operationId": "31517210447_ad4c457c-9a26-410b-b4b4-4d6cea9ddba1", "kind": "documentModelBuild", "status": "failed", "createdDateTime": "2022-04-05T11:19:12Z", "lastUpdatedDateTime": "2022-04-05T11:20:13Z", "resourceLocation": "https://francecentral.api.cognitive.microsoft.com/formrecognizer/documentModels/TestModelName?api-version=2022-01-30-preview", "percentCompleted": 100, "error": { "code": "InvalidRequest", "message": "Invalid request.", "details": [ { "code": "ContentSourceNotAccessible", "message": "Content is not accessible: Could not retrieve build data within 60 seconds." } ] }, "tags": { "createdBy": "Me" } }

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. GiftA-MSFT 11,151 Reputation points
    2022-04-05T21:30:15.11+00:00

    Hi, thanks for reaching out. From the error message, I'd assume the issue has to do with accessing your files from blob storage. However, the above image shows the files loaded in the portal. I also tried to train a custom neural model and it ran successfully. It's unclear what exactly is implied by the error message. These are my recommendation: review the following document, ensure that your resource is in the supported regions list and that none of the limitations apply, and ensure that your input data follows the input requirements. Hope it helps.