URL to alert not working

Patrick Seidl 96 Reputation points
2022-04-05T11:03:53.227+00:00

Dear all,
anyone having problems when receiving an email from SCOM containing the URL to the alert? I can only open it when I opened the SCOM web console before opening the link from the notification mail.

This would end in an IIS authorization error:

https://myManagementServer/MonitoringView/default.aspx?ViewType=AlertView&DisplayMode=Pivot&AlertId=5ad7eb8e-7b30-49e0-9362-ca1d3802caaf

But it works once I opened
https://myManagementServer/OperationsManager

Once navigated to the landing page the deep link works until iisreset (or probably timeout of session cookie).

Thanks,
Patrick

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. AlexZhu-MSFT 3,706 Reputation points Microsoft Vendor
    2022-04-06T07:43:50.933+00:00

    Hi,

    If my memory doesn't go wrong, it seems this is a known issue in the era of SCOM 2012 R2 and the fix is to apply the rollup. You may apply the rollup to see if it helps. The latest version of SCOM is: Update Rollup 2 for SCOM 2019 (build number: 10.19.10407.0)

    https://support.microsoft.com/en-us/help/4558752

    Regards
    Alex

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