Hi @IBN ,
Have you checked the following check list?
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Hello Teams Community,
Please i need your help on this.
An auto-attendant was redirected to an external number. But when you call the auto-attendant you get a voice message saying "Sorry We cannot connect you.
Hi @IBN
To allow auto attendants to transfer calls externally, please view this prerequisites at first.
Besides, you need to make sure:
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