Authenticator App configuration in Intune for iOS - Safe private accounts

Philipp Schäfer 1 Reputation point
2022-04-06T10:10:10.833+00:00

Hello together,

we roll out the MS Authenticator App with Intune to our iOS devices.
Our users are allowed to use the Authenticator App, or used them before, for their personal accounts.

If an user remove the management profile from the company portal app, the MS Authenticator App will be deleted too. This include also the user´s personal accounts!
Is it possible to just delete the organizational accounts from Authenticator instead of the whole app by removing the management profile?

Sometime we need to remove the profile by through our supporter to solve other problems.

Thanks in advance!

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,801 questions
Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
901 questions
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  1. Crystal-MSFT 44,841 Reputation points Microsoft Vendor
    2022-04-07T02:31:59.503+00:00

    @Philipp Schäfer ,For the authenticator which is installed before the enrollment. based on my previous test experience, It will be kept. For the authenticator which installed during the enrollment, after researching, I didn't find the option to set to keep it. As a test, we suggest to remove the organization account from authenticator app and then un-enroll to see if it the result will be different.


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