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Windows update - Windows Defender Antivirus KB2267602 not installed

Eaven HUANG 2,126 Reputation points
2022-04-08T01:46:23.12+00:00

Dear experts,

We have our internal WSUS server and all updates come from it to update client PCs. Some users reported that this specified KB was not installed all the time and it keeps popping up, which is very annoying.

Anything we need to do from WSUS server? or user side?

Thanks a lot!

191117-windows-update-not-installed-on-client-pc.png

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Rita Hu -MSFT 9,626 Reputation points
    2022-04-08T05:30:13.09+00:00

    @Eaven HUANG
    Thanks for your posting on Q&A.

    How many client devices encounter this issue? All the devices? The devices downloaded the updates but fail to installed it. Right?

    Please try to apply the following policy on the device and check whether it is helpful:
    Define the order of sources for downloading security intelligence updates
    Location:
    Computer configuration > Policies > Administrative templates >Windows components > Windows Defender > Signature updates
    191195-12.png

    Best regards,
    Rita

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