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Additional features, settings, or issues not covered by specific Microsoft Teams categories
In teams user surname is reflecting twice
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IBN
4,506
Reputation points
Hello Teams Community,
Please i need help on this issue
in teams, a particular user surname is reflected twice. The user is hosted On-Prem.
So Instead of Prudent-Arshi Khan, we are seeing Prudent-Arshin Khan Khan as shown below:
Microsoft Teams | Microsoft Teams for business | Other
{count} vote
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 58,741 Reputation points Moderator2022-04-12T02:24:42.717+00:00 Hi @IBN
What is your environment? Hybrid or online?
For this user, what display name can he see in Teams client?
The Get-AzureADUser cmdlet allows to find and extract user accounts from the Azure Active Directory. You could try to run the command to see the display name:
Get-AzureADUser -ObjectId ******@xxx.onmicrosoft.com -
IBN 4,506 Reputation points
2022-04-12T08:03:06.917+00:00 Thank you for your reply.
This is an synced environment.
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IBN 4,506 Reputation points
2022-04-12T11:00:52.773+00:00 We ran the command to see the display name:
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JimmyYang-MSFT 58,741 Reputation points Moderator
2022-04-15T09:30:11.81+00:00 Hi @IBN
This is an synced environment.
So can we understand that this user is hosted on-premise sync to online, right?
It may the sync issue, could you try to delete this user account and recreate to see if it can be fixed?
Meanwhile, could this issue reproduced in Teams web client?
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JimmyYang-MSFT 58,741 Reputation points Moderator
2022-04-22T09:54:32.497+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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