In teams user surname is reflecting twice

IBN 4,381

Hello Teams Community,

Please i need help on this issue

in teams, a particular user surname is reflected twice. The user is hosted On-Prem.

So Instead of Prudent-Arshi Khan, we are seeing Prudent-Arshin Khan Khan as shown below:

JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor

2022-04-12T02:24:42.717+00:00
Hi @IBN

What is your environment? Hybrid or online?

For this user, what display name can he see in Teams client?

The Get-AzureADUser cmdlet allows to find and extract user accounts from the Azure Active Directory. You could try to run the command to see the display name:

Get-AzureADUser -ObjectId adelev@xxx.onmicrosoft.com
IBN 4,381 Reputation points

2022-04-12T08:03:06.917+00:00

Thank you for your reply.

This is an synced environment.
IBN 4,381 Reputation points

2022-04-12T11:00:52.773+00:00

We ran the command to see the display name:
JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor

2022-04-15T09:30:11.81+00:00

Hi @IBN

This is an synced environment.

So can we understand that this user is hosted on-premise sync to online, right?

It may the sync issue, could you try to delete this user account and recreate to see if it can be fixed?

Meanwhile, could this issue reproduced in Teams web client?
JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor

2022-04-22T09:54:32.497+00:00

@IBN

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.