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OneNote - Display Name of Section not Updating After Rename

Ivan Mercedes 6 Reputation points
2022-04-08T17:27:39.12+00:00

When a user renames a section in OneNote, the name does not seem to persist a refresh. Only when the section is explicitly loaded/selected does the new, real section name display.

To reproduce (using Chrome on MacOS [shouldn't matter IMO]):

  1. In a OneNote document in Microsoft 365 (O365), create at least 2 sections; SECTION1 and SECTION2
  2. Rename SECTION1 to SECTIONX
  3. Click/select SECTION2
  4. Refresh/reload the web browser (should load SECTION2)
  5. Expected: should display the sections as 'SECTIONX' and 'SECTION2'
  6. Actual: sections shown as 'SECTION1' and 'SECTION2'
  7. Click/select SECTION1
  8. OneNote now shows the section as SECTIONX

Bonus Points: Try and reorder the sections and notice that's yet another issue -- sorting order is inconsistently lost as well -- but that's beyond the scope of this feedback, though perhaps related.

This tracks back to a long-running issue in OneNote. More details below via links to a few other reports, without resolution, while the problem exists today in Microsoft 365 (O365). The oldest report I found was from 2014, now 8 years later and the problem persists despite it being identified as a known issue by a OneNote Program Manager in July 2020.

Sources:

Because this is a Q&A forum...will this issue continue to be ignored?

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Ceasar Chen_MSFT 4,391 Reputation points
    2022-04-11T05:33:59.37+00:00

    Hi, @Ivan Mercedes
    Welcome to the Q&A Forum. OneNote online is currently not supported in the Q&A forum. It is recommended that you test in OneNote for Mac. For questions about OneNote online, you can also submit feedback at support.

    If the response is helpful, please click "Accept Answer" and upvote it.
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