A fatal hardware error has occurred.

Question

I received this error, after my pc restart

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 10

The details view of this entry contains further information.

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
  <EventID>18</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2022-04-08T18:27:53.7600248Z" />
  <EventRecordID>4634</EventRecordID>
  <Correlation ActivityID="{3c7d47b0-6587-4eac-b49d-fecdf3312fba}" />
  <Execution ProcessID="4048" ThreadID="4664" />
  <Channel>System</Channel>
  <Computer>kenrobe</Computer>
  <Security UserID="S-1-5-19" />
  </System>
• <EventData>
  <Data Name="ErrorSource">3</Data>
  <Data Name="ApicId">10</Data>
  <Data Name="MCABank">5</Data>
  <Data Name="MciStat">0xbea0000000000108</Data>
  <Data Name="MciAddr">0x1007ffc5502d431</Data>
  <Data Name="MciMisc">0xd01a0ffe00000000</Data>
  <Data Name="ErrorType">9</Data>
  <Data Name="TransactionType">2</Data>
  <Data Name="Participation">256</Data>
  <Data Name="RequestType">0</Data>
  <Data Name="MemorIO">256</Data>
  <Data Name="MemHierarchyLvl">0</Data>
  <Data Name="Timeout">256</Data>
  <Data Name="OperationType">256</Data>
  <Data Name="Channel">256</Data>
  <Data Name="Length">936</Data>
  <Data Name="RawData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ata>
  </EventData>
  </Event>

Answer 1

Hi @Kenneth Robert Cabaloza

Microsoft-Windows-WHEA-Logger with Even ID 18 indicates that there is a hardware problem.

A machine check exception indicates a computer hardware error that occurs when a computer's central processing unit detects a hardware problem.

Some of the main hardware problems which cause machine check exceptions include:

1. System bus errors (error communicating between the processor and the motherboard)
2. Memory errors that may include parity and error correction code (ECC) problems. Error checking
   ensures that data is stored correctly in the RAM; if the information is corrupted, then random errors
   occur.
3. Cache errors in the processor; the cache stores important data and code. If this is corrupted,
   errors often occur.
4. Poor voltage regulation (i.e. power supply problem, voltage regulator malfunction, capacitor
   degradation)
5. Damage due to power spikes
6. Static damage to the motherboard
7. Incorrect processor voltage setting in the BIOS (too low or too high)
8. Overclocking
9. Permanent motherboard or power supply damage caused by prior overclocking
10. Excessive temperature caused by insufficient airflow (possibly caused by fan failure or blockage
    of air inlet/outlet)
11. Improper BIOS initialization (the BIOS configuring the motherboard or CPU incorrectly)
12. Installation of a processor that is too much for your motherboard to handle (excessive power
    requirement, incompatibility)
13. Defective hardware that may be drawing excessive power or otherwise disrupting proper voltage
    regulation

User Action:

1. Update the BIOS and the drivers for the motherboard chipset.
2. Update all the hardware drivers, if updates are available from your manufacturer.
3. Check the temperature inside the computer to make sure your processor and related peripherals are not overheating.
4. Check the fan on your CPU to make sure it is properly attached to the CPU.
5. If you have overclocked your CPU, reset your settings to the default settings.
6. Make sure you power supply fan is working correctly

Here is a helpful page with information about WHEA Design Guide
http://msdn.microsoft.com/en-us/library/ff559288(v=vs.85).aspx Jump

WHEA - Windows Hardware Error Architecture Overview
http://msdn.microsoft.com/en-us/windows/hardware/gg463286 Jump

---------------

--If the reply is helpful, please Upvote and Accept as answer.--

Answer 2

A bunch of folks got this back in 2020, not sure it was ever properly resolved or even figured out. But i am also getting this and have for the last 3 months off and on. This happened on my Win10 machine, until eventually my data corrupted and i ended up reinstalling where i went to win11. Issue continues. It could* be replated to the version of bios i'm running with that version of agesa, i saw other folks talk about certain versions of agesa may* be related to this issue...i updated to the latest version back in Oct 22 i think.

hw setup:

3900x stock

MSI MAG X570 TOMAHAWK WIFI (MS-7C84) latest bios: 1.b0 - amd agesa comboam4v2pi 1.2.0.7 --- 08/11/22

Vega 56 stock

TEAMGROUP-UD4-3200 --- 2x 32gb (stock 3200)

temps: 30-50c (from stock to gaming etc)

peak temps: 80c 12-24 threads in prime95

side notes:

i do have a razer wireless (deathadder) mouse...but i did not install any razer software;

error:

A fatal hardware error has occurred.

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 4

The details view of this entry contains further information.

Answer 3

I think I indeed found the solution, I had ran into the same problems most of you have, random freezing, random restarts. At first I assumed PSU issues were the reason, I bought a new psu and this seemed to remedy the problem for a week, I don't have any scientific understanding as to why upgrading my psu remedied this temporarily but it did, My solution ended up being drivers, downloading the official AMD chipset drivers for my board. I never gave the chipset drivers any thought, windows 11 installed it's own drivers and I never thought anything of it. Microsoft needs to address this issue and roll back these defective drivers immediately. This "IS" the resolution to this problem.