Not supported ManagedConsumable product type when fetching all add-ons

Question

Not supported ManagedConsumable product type when fetching all add-ons

Mario Hui 1

Hello,

We're seeing an error when using the "get all add-ons" API (https://learn.microsoft.com/en-us/windows/uwp/monetize/get-all-add-ons)

The error message is {"code":"NotAllowed","data":[],"details":[],"message":"API does not support in-app-product type: ManagedConsumable","source":"Ingestion Api","target":"productType"}

Sample curl which causes the error:

curl -H 'Authorization: Bearer <access token>' 'https://manage.devcenter.microsoft.com/v1.0/my/inappproducts'

The last successful call we saw was April 5th, 12:56PM EST.

Can you please help us resolve this issue as it is causing all our production API calls to this endpoint to fail?

Anonymous

2022-04-11T02:50:26.707+00:00

Does the API work if you removed the ManagedConsumable type and use other product types? Do you have any ManagedConsumable types add-ons in the store?
Jeric Pauig 1 Reputation point

2022-04-11T13:36:12.883+00:00

Hi Roy,

Same team as Mario here. We don't send ManagedConsumable in the request. Are you asking what happens if we delete all ManagedConsumable addons in the application?
Mario Hui 1 Reputation point

2022-04-11T13:58:38.13+00:00

Hi,

Just to add to this, as far as I know, ManagedConsumable is not a valid type (as defined here: https://learn.microsoft.com/en-us/uwp/api/windows.services.store.storeproduct.productkind?view=winrt-22000#remarks). When reviewing our add-ons, it seems valid "developer managed consumables" are marked as Consumable and not ManagedConsumable so I'm unsure how the ManagedConsumable type is being set.

Furthermore, I'm having difficulties finding out which of our add-ons is suffering from the issue as we have hundreds of add-ons across several games. Is there a way you can help us figure out which add-ons are problematic?
Jeric Pauig 1 Reputation point

2022-04-12T14:14:32.007+00:00

Hi Roy,

We've isolated it to one item com.test.testvisibility in game dfhftgj. Is "Consumable (Microsoft Store-managed)" not an allowed type?
Mario Hui 1 Reputation point

2022-04-14T14:25:07.177+00:00

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@Anonymous - we've resolved the issue on our side by removing the Microsoft managed consumable but would love some insight into whether that is a valid use case and why that was causing the API to becoming unusable.
Anonymous

2022-04-15T03:06:14.37+00:00

Sorry for the delay. I'm still trying to contact the store team for this issue but no response yet. You could also open a free support ticket here: Contact Us. Go to Contact us, find Non-Technical Support - Dashboard and choose CHAT NOW or SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior.
Mario Hui 1 Reputation point

2022-04-18T14:15:36.513+00:00

@Anonymous , I created a support request on Friday: SR1538084991. Do you know where I can view the status of my request?