Can't login or run command. User profile cannot be loaded

Question

I reseted my laptop (windows 11) and when it finished I couldn’t log in because “the user service failed the sign-in . User profile cannot be loaded.”
I looked up my problem and everything told me to run command by pressing windows + r but it just swipes up like when I press a button to login. When I search why I couldn’t it said because I had a corrupted user.

Answer 1

Hello

Thank you for your question and reaching out.

If the user profile error is due to improper shutdowns and restarts during a guest logon, you may want to delete the unnecessary local account temporarily using the Run command netplwiz.
You will encounter the Advanced User Accounts Control Panel screen. Enter your administrator password to proceed.
Click the “Remove” option next to your guest/local account. Even if you’re currently logged in on your computer with the local account, the local profile here will be removed.

Also For each of these profiles, a .dat file called NTUSER.dat is created by Windows. It contains personalized user settings.
Go to the necessary local account inside “C:/Users” and “Cut” the NTUSER.dat file for that account.
“Paste” the .dat file into the “Default” username folder.
Delete the local account folder and restart the PC to see if the proper user profile is loading.

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