This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 78%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
In a brand new SharePoint 2019 environment, on team site with modern team site template some of the links under "Site Action" gear are not working. for example when when click on "Site Informatio" or "Site Permissions" it does not do any thing.
quick navigation is showing blank as well, even though its enabled in site settings.
Is this browser related issue or some JS failing ? any one seen this issue or any solution. Please share - thanks in advance.
Whether other users occur the issue in this site collection?
Please check as follows:
If the response is helpful, please click "Accept Answer" and upvote it.
Thanks for the recommendations . I tried each one of them.
Change a different browser and run as administrator to check if the issue still exists.
-- Ran the browser as admin and see the same behavior. however on the second WFE, where broewser is not open as an admin , is working fine. when click on "Site Information" , pop up shows up.
Use another device to access the site then check results.
-- trying locally on the server and windows 10 machine but same behavior.
Create a new site collection with modern team site template to compare the result.
-- I did that , i created a new site collection in different environment and notice quick launch does not display by default and site settings > Site information button does not do any thing.
I also make sure that sites area included under security > intranet tab on both servers.
Test from a client, not the server. Win Svr uses IE Sec mode by default.
Thanks Trevor for comments. Actually it was reported by the client and issue is happening on the client machine ( windows 10 ).
Out of the two WFEs is showing this behavior and other one works fine. ( quick launch navigation is missing from each WFE, it might be as per design). I completed PSConfig successfully on all servers but still the same behavior.
How did you deploy your farm? If possible, please share it.
If one WFE is working but the other is not, run Fiddler and make sure you are hitting the WFE with the problem. (You can put the server name in IIS that will tell you the name of the WFE you are hitting.) Then watch what is happening when the problem occurs... I would also use 'inspect' on a browser and watch the events. Hope this helps :-)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 39%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Hello,
I have the same issue with our SharePoint 2019 environment after installing kb4486676 October CU.
Anyone else found a solution?
I found others with similar issues
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 60%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Installing KB4486675 did the trick for me!
https://www.microsoft.com/en-us/download/details.aspx?id=102240
.. and remember PSConfig :)
July 2022 and this issue is still around :-(
SharePoint 2019 environment up to day but no navigation on modern pages