Authenticator app is showing error 500121

Abhilasha Ghadge 1 Reputation point
2022-04-10T05:27:09.84+00:00

I am trying to login to my work id using authenticator app. But I am not able to sign in . Also my Phone number is not associated with my Microsoft account.
I am not able to work due to this. Please look into the issue on priority.
Currently I have signed in using my personal id, please help me sign in through my work id using authenticator.
Error Code: 500121
Request Id: a0be568b-567d-4e3f-afe9-c3e9be15fe00
Correlation Id: e5bf29df-2989-45b4-b3ae-5228b7c83735
Timestamp: 2022-04-10T05:01:21Z

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. T. Kujala 8,706 Reputation points
    2022-04-10T07:59:23.483+00:00