I couldn't use apps like The Photo Microsoft Store, although I could search for them in the start screen

lolix 1 Reputation point

An error occurred in the Microsoft Store and all applications disappeared, such as photos, emails, etc. The error code is ERROR_INSTALL_FAILED 0x80073CF9. It was suspended during the system reinstallation before, and the system was successfully installed by other means

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Limitless Technology 39,461 Reputation points

    Hi @lolix

    I would like to confirm whether you cannot open the apps or if the apps flash and close when you try to open them?

    In both scenarios, this might be due to a corrupted registry or the store app itself. If this happens after a recent update uninstall the update or restore the PC to older dates to fic this.

    To learn how to perform System Restore refer to the section Restore from a system restore point provided in the link below https://support.microsoft.com/en-gb/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

    As I said if this is due to some system files missing or corrupted. Do the following to correct this.

    • On the Start Menu, type cmd;
    • Right-click on "Command Prompt" and select "Run as administrator".

    Run the following commands at the Command Prompt one at a time:

    dism.exe /online /cleanup-image /scanhealth
    dism.exe /online /cleanup-image /restorehealth
    dism.exe /online /cleanup-image /startcomponentcleanup
    sfc /scannow

    Restart the pc and see if the problem is solved.

    Hope this resolves your Query!!


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