Login Issue

Question

Hello Team,

I am not able to login to https://esi.microsoft.com/ through my work email id & showing the error (step1: Email Verification service is temporarily unable to service your request. Please try again later.
For help or assistance, please contact ESI Support).

I am trying to reach ESI Support but there also the login is not accepted through my work email id. I have tried in different browsers as well but undone. I am trying to reach at 'techskillssupport@microsoft.com' but seems the mail id is incorrect/ is not exists anymore.

Answer 1

@Srijit
Thank you for your post!

When it comes to ESI, if you're having issues logging in, it's recommended to email the Enterprise Skills Initiative Support team via the email you provided with following details:

Issue Description  
Approximate time the issue occurred  
What type of device was being used when the issue was encountered?  
URL of the website the issue is occurring : https://esi.microsoft.com/ or https://esisupport.microsoft.com/  
Company name  
TPID  
Repro steps  
Work email address  
Sign-in email to LxP  
Company Name  
Customer browser version  
Customer operating system  
Customer locale and time zone  
Screenshots  

Additional Links:
Microsoft Community
Microsoft Learning Community
Enterprise Skills Initiative - Related question

Thank you for your time and patience throughout this issue.

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