Users in excluded group is not being excluded from the conditional access policy

riqway 1 Reputation point

There is a CAP where it blocks people who are included in the CAP. I have excluded a group so it doesn't get applied to those users in the group. However they are still being blocked. But if I add the users directly in excluded users instead of the group, it gets applied. I need to know why?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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