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Document Lost

HO JKT SAP Functional 1 Reputation point
2022-04-11T09:17:36.507+00:00

hello i lost some of my files. and I can't find it in the recycle bin folder. i want to give access for one drive team to do data recovery. can i get it?

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 23,906 Reputation points Microsoft Vendor
    2022-04-12T01:36:40.233+00:00

    Hi @HO JKT SAP Functional ,
    You can refer to this support article about "Restore deleted files or folders in OneDrive":
    https://support.microsoft.com/en-us/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f

    I also suggest you try this method:

    1. Press Windows logo key+R.
    2. Type %userprofile%. This opens a File Explorer window that has your name at the top.
    3. Look for an extra folder named "OneDrive" or "SkyDrive," that has an older Date created or Date modified, and search for the missing files and folders in it. The folder name might also end in ".old."
    4. If you find the missing files, copy and paste the ones you want to keep into the more recent OneDrive folder.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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