Can't clear user risk for deleted user

Question

We recently purchased Azure Premium P2 licenses. I just started going through the risk detections....its a lot but most of them are old. One issue I have run into is that I can't clear the user risk for accounts that have been deleted. One in particular left the org almost 4 years ago. Whenever I try to clear the risk though, I get an error that Azure was unable to initiate the dismissal and to try again in a few minutes.

Is there anything I can do to get around this?

Answer 1

Hi @Anonymous ,

I understand that you are seeing risk detections for deleted users and are unable to clear them.

This scenario is covered in our documentation here:

Deleted users
It isn't possible for administrators to dismiss risk for users who have been deleted from the directory. To remove deleted users, open a Microsoft support case.

One possible workaround would be to exclude the users from the user risk policy to bypass the policy block.

I'll leave more information in a private comment about how to get around this issue via support case.

Marilee

-

If this answer helps resolve your question, please remember to "mark as answer" so that others in the community with similar questions can more easily find the solution.