SCCM - MP IN CRITICAL with 0 bytes - MP Control Manager detected MP is not responding to HTTP requests. The http error is 2147500037.

Eaven HUANG 2,131 Reputation points
2022-04-12T10:02:55.327+00:00

Dear experts,

I'm in the middle of making PKI for our MECM server. After select HTTPS for MP properties, it showed this error

MP Control Manager detected MP is not responding to HTTP requests. The http error is 2147500037.

Possible cause: MP service is not started or not responding.
Solution: Manually restart the SMS Agent Host service on the MP.

Possible cause: IIS service is not responding.
Solution: Manually restart the W3SVC service on the MP.

For more information, refer to Microsoft Knowledge Base article 838891.

I monitored the logs and after 20 mins it showed successful installation, but this Critical icon didn't go away. after 3 hours, I didn't see any errors in WCM or WSUSsetup logs now.
I've rebooted our CM server also client PC but still PC didn't show PKI signed.
Please help to advise what area I can look into.

Thanks a lot in advance.

Failed to retrieve client certificate. Error -2147467259 SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Call to HttpSendRequestSync failed for port 443 with -2147467259 error code. SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Inbox source is local on University.EDU.CN SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Sent summary record of SMS Management Point on ["Display=\University.EDU.CN\"]MSWNET:["SMS_SITE=GTN"]\University.EDU.CN\ to \University.edu.cn\SMS_GTN\inboxes\sitestat.box\u3vhedfz.SUM, Availability 1, 41943036 KB total disk space , 31104448 KB free disk space, installation state 0. SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Http test request failed, error code is -2147467259. SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
SSL is enabled. SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Using thread token for request SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Call to HttpSendRequestSync succeeded for port 443 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Http test request succeeded. SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
STATMSG: ID=5465 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_MP_CONTROL_MANAGER" SYS=University.EDU.CN SITE=GTN PID=3688 TID=9860 GMTDATE=Tue Apr 12 12:50:52.336 2022 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 LE=0X0 SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Successfully performed User Service availability check against local computer for /CMUserService_WindowsAuth/applicationviewservice.asmx. SMS_MP_CONTROL_MANAGER 12/04/2022 5:50:52 9860 (0x2684)
Applied D:P(A;CIOI;GA;;;SY)(A;CIOI;GA;;;BA)(A;CIOI;GR;;;LS)(A;CIOI;GR;;;S-1-5-17) to folder D:\Program Files\Microsoft Configuration Manager\Client SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
SSL is enabled. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Client authentication is also enabled. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Machine name is 'University.edu.cn'. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate doesn't have "SSL Client Authentication" capabilities. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
There are no certificate(s) that meet the criteria. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Performing machine FQDN to SAN2 search. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate doesn't have SAN2 extension. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate doesn't have SAN2 extension. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate SAN2 extension doesn't have DNS name. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate SAN2 extension doesn't have DNS name. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 60d2114a1612d58fa7341dd4c0328195b6901393] issued to 'University' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate doesn't have "SSL Client Authentication" capabilities. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 60d2114a1612d58fa7341dd4c0328195b6901393] issued to 'University' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate SAN2 extension doesn't have DNS name. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Using custom selection criteria based on the machine NetBIOS name. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Machine name is 'University'. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Certificate doesn't have "SSL Client Authentication" capabilities. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
There are no certificate(s) that meet the criteria. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Failed to retrieve client certificate. Error -2147467259 SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Call to HttpSendRequestSync failed for port 443 with -2147467259 error code. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Inbox source is local on University.EDU.CN SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Sent summary record of SMS Management Point on ["Display=\University.EDU.CN\"]MSWNET:["SMS_SITE=GTN"]\University.EDU.CN\ to \University.edu.cn\SMS_GTN\inboxes\sitestat.box\0ox6hpdz.SUM, Availability 1, 41943036 KB total disk space , 31105992 KB free disk space, installation state 0. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Http test request failed, error code is -2147467259. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
SSL is enabled. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Using thread token for request SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Call to HttpSendRequestSync succeeded for port 443 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Http test request succeeded. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
STATMSG: ID=5465 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_MP_CONTROL_MANAGER" SYS=University.EDU.CN SITE=GTN PID=3688 TID=9860 GMTDATE=Tue Apr 12 12:55:52.336 2022 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 LE=0X0 SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Successfully performed User Service availability check against local computer for /CMUserService_WindowsAuth/applicationviewservice.asmx. SMS_MP_CONTROL_MANAGER 12/04/2022 5:55:52 9860 (0x2684)
Applied D:P(A;CIOI;GA;;;SY)(A;CIOI;GA;;;BA)(A;CIOI;GR;;;LS)(A;CIOI;GR;;;S-1-5-17) to folder D:\Program Files\Microsoft Configuration Manager\Client SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
SSL is enabled. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Client authentication is also enabled. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Machine name is 'University.edu.cn'. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate doesn't have "SSL Client Authentication" capabilities. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
There are no certificate(s) that meet the criteria. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Performing machine FQDN to SAN2 search. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate doesn't have SAN2 extension. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate doesn't have SAN2 extension. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate SAN2 extension doesn't have DNS name. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate SAN2 extension doesn't have DNS name. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 60d2114a1612d58fa7341dd4c0328195b6901393] issued to 'University' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate doesn't have "SSL Client Authentication" capabilities. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 60d2114a1612d58fa7341dd4c0328195b6901393] issued to 'University' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate SAN2 extension doesn't have DNS name. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Using custom selection criteria based on the machine NetBIOS name. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Machine name is 'University'. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Certificate doesn't have "SSL Client Authentication" capabilities. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint abdc8f084c00dba41c2d51029c15f78a11ac5d52] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Begin validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Completed validation of Certificate [Thumbprint 43e3522a3599af631979477d99fa11556d5fefa2] issued to 'University.edu.cn' SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Skipping this certificate which is not valid for ConfigMgr usage. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
There are no certificate(s) that meet the criteria. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Failed to retrieve client certificate. Error -2147467259 SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Call to HttpSendRequestSync failed for port 443 with -2147467259 error code. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Inbox source is local on University.EDU.CN SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Sent summary record of SMS Management Point on ["Display=\University.EDU.CN\"]MSWNET:["SMS_SITE=GTN"]\University.EDU.CN\ to \University.edu.cn\SMS_GTN\inboxes\sitestat.box\nhyhj1mn.SUM, Availability 1, 41943036 KB total disk space , 31105656 KB free disk space, installation state 0. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Http test request failed, error code is -2147467259. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
SSL is enabled. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Using thread token for request SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Call to HttpSendRequestSync succeeded for port 443 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Http test request succeeded. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
STATMSG: ID=5465 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_MP_CONTROL_MANAGER" SYS=University.EDU.CN SITE=GTN PID=3688 TID=9860 GMTDATE=Tue Apr 12 13:00:52.332 2022 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 LE=0X0 SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)
Successfully performed User Service availability check against local computer for /CMUserService_WindowsAuth/applicationviewservice.asmx. SMS_MP_CONTROL_MANAGER 12/04/2022 6:00:52 9860 (0x2684)

Microsoft Configuration Manager
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Accepted answer
  1. Simon Ren-MSFT 31,441 Reputation points Microsoft Vendor
    2022-04-15T03:38:14.903+00:00

    Hi,

    Thanks very much for your feedback. Here's a short summary for the problem:

    Problem/Symptom:
    After changed to HTTPS mode, MP Control Manager detected MP is not responding to HTTP requests with the error 2147500037.

    Solution/Workaround:
    The root CA is using SHA-1, but from SCCM version 1906, client requires SHA-2 code signing support to work correctly. We need to migrate from SHA1 to SHA2.

    If you have any questions in future, we warmly welcome you to post in this forum again. Have a nice day!

    Best regards,
    Simon


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    2 people found this answer helpful.
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3 additional answers

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  1. Simon Ren-MSFT 31,441 Reputation points Microsoft Vendor
    2022-04-13T17:42:48.71+00:00

    Hi,

    Thanks for your reply and information.

    You may find the culprit. You could uncheck the box "Require SHA-256" to have a try. If it doesn't work, we may need to migrate from SHA1 to SHA2.

    Effective January 1, 2017, Windows will no longer trust certificates signed with SHA-1. Per the official document, we need to use SHA-2 certificate for MECM. Refer to:
    Supported certificate types

    For more information about migrating from SHA1 to SHA2, you could refer to:
    SHA1 Key Migration to SHA256 for a two tier PKI hierarchy
    Certificate Services – Migrate from SHA1 to SHA2 (SHA256)

    Thanks for your time. Have a nice day!

    Best regards,
    Simon


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  2. Simon Ren-MSFT 31,441 Reputation points Microsoft Vendor
    2022-04-13T02:40:48.123+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    From the log, it seems that the client doesn't have a valid certificate. Per my experience, you are migrating form HTTP to HTTPS in Configuration Manager. Please mark sure you have PKI certificates for clients and servers in SCCM. Refer to:
    Deploying the Client Certificate for Distribution Points
    PKI certificates for clients

    Here are some good guides for your reference:
    Deploy PKI Certificates for SCCM Step by Step Guide
    Configuration Manager Migrating form HTTP to HTTPS.
    How To Configure PKI for Microsoft SCCM to Use HTTPS/SSL Instead of HTTP
    Step-by-step example deployment of the PKI certificates for Configuration Manager

    Here are some key points you can check:

    1. Create the certificate Template (ConfigMgr Clients (if the workstation is not already in place), ConfigMgr IIS Servers and ConfigMgr DP Servers);
    2. Request the certificates;
    3. On the IIS servers, change the bind to allow HTTPS port (default 443) and select the certificate;
    4. Export the Root CA (and any other CA) certificate and import it into SCCM. Note, do not force the SCCM to use PKI, instead, allow it to use HTTP or HTTPS;
    5. For each client, confirm that the Client Certificate is set to PKI (you can easily check the HKLM\Software\Microsoft\CCM\HttpsState and HKLM\Software\Microsoft\CCM\PKICertReady). or you can check the Report Clients incapable of HTTPS communication;
    6. Confirm that you can navigate to HTTPS://;
    7. From the server, confirm that you can navigate to the CRL for the certificate selected;
    8. From the client, confirm that you can navigate to the CRL for the certificate;
    9. On the console, add the column “Client Certificate” and confirm that it is set to PKI” for all clients (this may take couple of days/week to be completed);
    10. Once all machines are ready to use HTTPS, migrate the MP and check the logs: MPSetup, MPMSI & MPControl;
    11. On the client side, check the ccmmessaging log.

    Hope it can helps. Have a nice day!

    Best regards,
    Simon


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  3. Eaven HUANG 2,131 Reputation points
    2022-04-13T09:40:09.89+00:00

    Dear all,

    I just noticed that our CA server used SHA1 however SCCM site properties require sha-265.

    is it related? if yes, any way we can rectify it?

    192586-sha-256.png

    192635-sha1.png

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