I cannot call an external phone number on Teams- "You are not set up to use this calling feature".

IBN 4,356 Reputation points
2022-04-12T15:36:08.54+00:00

Hello Teams Community,

Please I need your help on this.

I cannot call an external phone number and i do get a voice message saying "You are not set up to use this calling feature".

We have already assigned a phone number to our resources account.

Below are all the available licenses that we have:

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I have no phone number assigned to myself.

192398-image.png

Do i need to have a phone number assigned to myself before i can call external phone number or what do i do to make an external calls.

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Accepted answer
  1. Daniel Kåven 696 Reputation points
    2022-04-12T22:40:58.963+00:00

    Hi, the answer to your question is yes. You need to assign a phone number to make an external call.
    You can read more about it here

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    If this answer helped you, please click "Accept Answer", if not comment and I'll try to help you further.


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