I cannot call an external phone number on Teams- "You are not set up to use this calling feature".

Question

Hello Teams Community,

Please I need your help on this.

I cannot call an external phone number and i do get a voice message saying "You are not set up to use this calling feature".

We have already assigned a phone number to our resources account.

Below are all the available licenses that we have:

I have no phone number assigned to myself.

Do i need to have a phone number assigned to myself before i can call external phone number or what do i do to make an external calls.

Answer 1

Hi, the answer to your question is yes. You need to assign a phone number to make an external call.
You can read more about it here

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