Hi. @Shirley Anderson
Did your Word file open from OneDrive? If so, you can try the following methods:
- Keep clicking the personal vault icon in OneDrive folder
- Re-login to OneDrive and turn on sync
- Unlock Personal Vault and allow access
4.uncheck "Save space and download files as you use them"
Click on cloud icon in task bar (lower right of screen). The OneDrive dialog box pops up.
Settings gear icon.
Files On Demand
uncheck "Save space and download files as you use them"
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