MS365 Outlook Contacts and Calendar won't synch with IPhone Contacts and Calendar.

Huw Werrett 1 Reputation point
2022-04-13T06:33:09.737+00:00

MS365 Outlook Contacts and Calendar (from bigpond email) won't synch with IPhone Contacts and Calendar.
A Telstra Platinum Technician tried to download 'I Cloud for Windows' and got the following message
..... "Setup can't continue because Outlook isn't configured to have a default profile. Check out settings and try again".

Would appreciate any guidance to synch these details as I am receiving calls on my iphone without contact details displaying.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
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  1. Faery Fu-MSFT 17,806 Reputation points Microsoft Vendor
    2022-04-13T08:48:31.583+00:00

    Hi @Huw Werrett ,

    MS365 Outlook Contacts and Calendar won't synch with IPhone Contacts and Calendar.

    To verify, are you having trouble syncing contact and calendar with Outlook for iOS?or with your iPhone?
    If it is a synchronization problem between the iPhone's contacts and calendar, please refer to this article: Synchronize Outlook and Apple iPhone or iPod touch calendars
    During this process, if you encounter synchronization problems, please contact apple support.


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