Pearson Exam been cancelled due to case ID issue

LI WAI HUNG 1 Reputation point

Hi support:

I scheduled the MS700 exam on 13 Apr, during the registration process, the support canceled my exam because of an ID issue. Pearson Case no: 07830776. I checked my Microsoft account it showed Jonathan Li Wai Hung Li, and my Pearson account showed Jonathan WH Li, and I showed them my HK ID showing LI WAI HUNG. You can see the it matched with Microsoft ID but finally they cancelled my exam. Can you tell them it's match and give me back my exam? I need someone to help pls.


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  1. Dave Patrick 426.3K Reputation points MVP
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