Can’t add account. Your device is managed by your organization, only a work account can be added.

Rohit Radhakrishnan 6 Reputation points
2022-04-14T06:34:28.457+00:00

For Personally enrolled work profile type enrollment ,unable to add another unmanaged work account on Microsoft Outlook app for Android

The pop up shows this message:

192929-image.png

Kindly help. Thanks

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  1. Lu Dai-MSFT 28,366 Reputation points
    2022-04-14T09:54:11.783+00:00

    @Rohit Radhakrishnan Thanks for posting in our Q&A.

    For this issue, please check if there is any app configuration policy about outlook deployed to the android device. Based on my research, if we set "Allow only work or school accounts" to "require", it will only allow a single corporate account to be added to Outlook for Android. Please refer to this article.

    Hope it will help.


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