Microsoft Teams
A Microsoft customizable chat-based workspace.
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I signed out of teams and back in and now working fine
Multiple "Just me" chats are in my Teams, not sure why or how to get rid of them
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 62%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Mahar
1
Reputation point
I don't know why these empty Just me chat instances are in my Teams chat panel. I have over a dozen of these. When I hide I continue to get more. Not finding anything helpful on line telling me what is causing this.
Thank you for any help you can provide.
Microsoft Teams
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yuki Sun-MSFT 40,856 Reputation points2022-04-19T06:59:41.43+00:00 Hi @John Mahar ,
Just checking in to see how things are going on with this issue. Feel free to post back with any update or if you are still looking for help on this.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 32%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
William Pham 1 Reputation point2022-04-20T00:45:23.11+00:00 One of my colleague is experiencing exactly same issue as JohnMahar. If anyone can figure out this problem please share on this post. Thanks
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2022-04-20T10:22:37.397+00:00 Company wide (25 users), have the same issue. Started roughly a fortnight ago.
We use Teams for VOIP, and the timing of the creation of each 'Just me' chat appears to be somewhat related to the time that calls are answered by a user, but they don't match perfectly.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 22%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Stuart Fawcett 1 Reputation point2022-04-26T07:55:50.433+00:00 One of me colleagues also has this - Some have messages from leavers. Some have no messages?
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Harley Butcher 11 Reputation points2022-04-27T09:26:02.443+00:00 We also have this issue. when hanging up an external call getting a 'just me' chat log
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Yuki Sun-MSFT 40,856 Reputation points
2022-04-27T09:49:26.547+00:00 Hi @Anonymous ，
Considering that it's a public forum, I've just edited the image you shared above by removing the call numbers involved.
Then from your description, seems like what you are encountering is similar to the issue discussed in the thread below. And according to the information shared by community members there, "a fix should be applied for in the next 4-6 weeks", and some other users mentioned that issue resolved by logging out and then logging in again. So for current situation, I'd recommend having a try by signing out and then back in to see if there would be any improvement. If issue persists, you can wait for some time and see how it goes.
Calls appear in chat history -
Yuki Sun-MSFT 40,856 Reputation points
2022-04-27T09:52:46.327+00:00 Hi anonymous user-9506, @Stuart Fawcett and @Harley Butcher ，
Could you please have a check and see if you are also encountering the issue that calls appear in chat history as mentioned above by @Anonymous ?
According to the discussion in this thread, seems to me that the two issues might be relevant.
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3 answers
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Harley Butcher 11 Reputation points
2022-04-27T10:06:54.92+00:00 -
Yuki Sun-MSFT 40,856 Reputation points
2022-04-28T01:18:04.787+00:00 I signed out of teams and back in and now working fine
Great! Thanks @Harley Butcher for sharing the update!
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Yuki Sun-MSFT 40,856 Reputation points
2022-04-15T03:21:42.657+00:00 Hi @John Mahar ,
I don't know why these empty Just me chat instances are in my Teams chat panel.
Based on my experience, "Just me" chat instances usually occur when the other one in the conversation leaves the organization and his/her user account is removed. But noticed that in your case these instances are "empty", which per my understanding means there are no others involved and the chat history is totally blank, right?
Is this a recently occurred issue?
Have you heard it reported by other users in your organization?Please make sure Teams has been updated to the latest build. To do this, you can go to the ellipsis (...) menu next to the profile picture and select Check for updates. Besides, it's suggested to try checking Teams web client via https://teams.microsoft.com as well and see how it goes there.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.-
Harley Butcher 11 Reputation points
2022-04-27T09:44:07.653+00:00 Hi Yuki,
I am getting this when ending a call with an external number.
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Tyrone Shoelaces 0 Reputation points2023-06-12T14:24:53.56+00:00 I too am now seeing this issue come up. Just randomly happening. I now have 3 users in Teams with "Just Me" showing in the listing as opposed to their names. None of these were calls on Teams, just chats.
If and when I select the chat conversation, their name appears in the chat, but still shows "Just Me" in the listing.
It's been over a year now MS. You've pushed out numerous updates in that time, yet nothing for this?