Random screen locks following a user on multiple devices

WereOwl 1 Reputation point
2022-04-14T16:20:14.267+00:00

I have a user on Windows 10 that is experiencing random screen locking issues. He has been given multiple loaner devices that are all doing the same thing. When we log into his machine, the issue does not replicate for us under our credentials- only for him and on any machine he logs into. He will be actively using the device and the screen will go black, then sends him to the lock screen to enter his password. Sometimes it will lock again while he is actively typing his password. All of his power and sleep settings are adjusted to the same thing as all other end users for our company. We cannot find anything on his user account that stands out as causing this issue.

It seems odd that the issue is only following him. Has anyone else seen this or know of an issue like this that follows a user account and not the device itself? Is there maybe a way to see if someone placed a powershell script or other setting against his account?

Any suggestions would be appreciated!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Rich Matheisen 45,416 Reputation points
    2022-04-14T17:57:06.057+00:00

    If it follows the user I'd suspect something in his profile -- especially if you're using roaming profiles. Another possibility is the data (or executables) he accesses that are located on file shares.

    PowerShell also creates a "Windows PowerShell" event log that would be useful. See here: about_eventlogs

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