Printer issue with Window 7

Mia Lophos 1 Reputation point

My name is Mia Lophos, and I work in the printing sector in Canada. For sublimation printing, I use an HP Officejet pro 9015e printer. This printer is extremely fast, secure, dependable, and cost-effective. However, there is an issue with my printer. When I connect my printer to Windows 7 or another Windows operating system, it fails to function correctly and shuts down. Please assist me in resolving this issue.

A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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