My PC Health check says that my PC is fully compatible for a Windows 11 update. But my update app says that it doesn't meet requirements.

Diarmid Baillie 71 Reputation points
2022-04-17T19:52:06.21+00:00

My PC Health check says that my PC is fully compatible for a Windows 11 update. But my update app says that it doesn't meet requirements.

Originally PC health Check diagnosed that I did not have TMP 2.0 activated.

I figured out how to activate my TMP in my BIOS settings and then after restarting the Health Check said that my PC is now compatible.

The Updater App still says that my PC is not compatible.

I have tried holding shift and restarting for a full shut down to reset the kernel.

Nothing changes.

Any help much appreciated.
Thanks .

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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Accepted answer
  1. Kapil Arya 7,776 Reputation points MVP
    2022-04-20T11:16:20.897+00:00

    If you get This PC meets Windows 11 requirements with PC Health Check app, then you can try manual upgrade: 

    https://www.kapilarya.com/how-to-upgrade-windows-10-to-windows-11-using-iso-file

    Or you can also use Windows 11 Installation Assistant which you can download from here:

    https://www.microsoft.com/en-us/software-download/windows11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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2 additional answers

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  1. Reza-Ameri 16,846 Reputation points
    2022-04-18T17:48:26.04+00:00

    The information in the PC Health Check app are the correct one and the notification in the Windows Update might be incorrect and there could be a delay due to cache and it will be fixed in the future.
    In case the PC Health Check shows your system is ready, you may upgrade to the Windows 11.
    In some case you might restart your PC and check for update or wait for a while to receive the upgrade notification.


  2. David Morrison 5 Reputation points
    2024-02-13T15:39:12.2333333+00:00

    another microsoft bug, i have this too, i know you can start the upgrade by going to the windows 11 download page, i did it before, but its strange after a clean install windows 10 update saying not compatable, i have a 2022 computer that came with 11, lol, it worked before in 2023 i clean installed 10 and windows update offered the upgrade , but in 2024 its saying not compatable, lol, silly microsoft . i searched to see anyone else seeing this bug and found this post, saying glad its fixed, its not fixed, that is the workaround, lol, yet i read some people are now getting full page adds to upgrade to 11, simalar to the full screen message from windows 7 warning it has ended.

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