Critical procces died - blue screen

asked 2020-08-31T07:05:32.117+00:00
Slave Petkovski 101 Reputation points

Update my laptop with Win 2004, regular update via system.
Worked everything since update, but after a week, starting the laptop , got blue screen with message "critical process died".
Since them I cannot boot into windows 10 pro ver.2004
All available built repair/recover options not working.
Because DISM does not support servicing Windows PE, online option,
I created Windows 10 installation media on USB to restore OS health, offline option, using CMD command:

DISM /Image:C:\ /Cleanup-Image /RestoreHealth /Source:esd:F:\Sources\install.esd:6 /Limitaccess /Scratchdir:C:/Scratch

C:\ - Windows dir
F:\ - USB

After run, message:
Deployment Image Servicing and Management tool
Versiom: 10,0.19041.329
Image Version : 10,0.19042.207

Error: 0x800f0801

DISM failed. No operation was performed.

Any help please


Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
5,905 questions
No comments
{count} votes

Accepted answer
  1. answered 2020-09-02T05:21:11.637+00:00
    Slave Petkovski 101 Reputation points

    I fix the problem but not with resetting components.
    I use restore but with additional action.
    In previous attempting , when I try to use restore I was always getting message that i need to restore system volume and
    restore window was mark with yellow triangle and message that I need to enable system protection on that drive.
    To do that I was using:
    command: net start vss
    rstrui.exe /offline:C:\windows=active

    Restore will start and finish with message that
    Yeterday I repeat again this method , but before to start restore operation
    i rename two registry hives in
    C:\Windows\System32\config via CMD
    ren SYSTEM system.001
    ren SOFTWARE software.001
    After I repeat restore operation
    rstrui.exe /offline:C:\windows=active
    Restore finish without problems and I was able to use my laptop.
    Note: all procedure above was done with system boot from usb.

    Thank you
    Slave Petkovski

1 additional answer

Sort by: Most helpful
  1. answered 2020-09-01T03:15:28.96+00:00
    Dale Kudusi 3,181 Reputation points

    You could try performing a SFC scan:
    type sfc /scannow in the Command Prompt

    If you could not boot into the system, you could perform a startup repair using your Windows 10 installation media following this link:

    after boot into the system, you could try this method to repair DISM:
    The error message 0x800f0801 means CBS_E_NOT_INITIALIZED, addition to DISM command line tool, we could try to reset component by referring the following link.

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    I hope this information above can help you.