jobs are not able to run on Hybrid worker

Ava Tomlinson 96 Reputation points
2022-04-18T14:15:40.403+00:00

We have are using Hybrid Worker(Windows Server 2016) in an Azure Automation Account to run the PowerShell runbooks. We have noticed that the jobs in the Automation account are getting queued and suspended we have thousands of suspended jobs within last 24hours. The jobs are not able to run on Hybrid worker. We have checked the Microsoft SMA logs and found below error.

Event Viewer : Application and Services log- Operations Manager

  1. A module of type "Microsoft.EnterpriseManagement.HealthService.HealthAssessmentData.HealthAssessmentDataSource" reported an exception System.Net.WebException: The remote server returned an error: (504) Gateway Timeout.
    at System.Net.HttpWebRequest.GetResponse()
    at Microsoft.EnterpriseManagement.HealthService.HealthAssessmentData.HealthAssessmentDataSource.TryGetIMDSData(Object state) which was running as part of rule "CollectHealthAssessmentInformation" running for instance "" with id:"{XXXXXXXXXXXX}" in management group "XXXXXXXXXXXX".
  2. A secure connection could not be negotiated with the service XXXXXXXXXXXX.ods.opinsights.azure.com. The article KB3126513 has additional troubleshooting information for connectivity issues. Possible reasons for this include:
    The certificate authority present in server certificate is not in the "Third-Party Root Certification Authorities" store. Please add this authority to that store.
    TLS 1.0, 1.1, and 1.2 are all disabled.
    A suitable cypher suite could not be negotiated.
    Other details:
    Failure Code: 12175L

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Any help is appreciated in advance. Thanks

Azure Automation
Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
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