Getting kicked out of Teams meeting

Erin Miller 1 Reputation point
2022-04-18T20:34:27.573+00:00

We are having issues with a recurring meeting where every attendee except the meeting organizer gets kicked out of the meeting and must rejoin. Often it happens repeatedly and forces us to move the meeting to Zoom.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. risolis 8,701 Reputation points
    2022-04-19T01:50:35.747+00:00

    Hello @Erin Miller

    Thanks for bringing this concern on this Q&A community!

    I understood that this issue is forcing you to move to another platform.... I would like to ask few details so, we can try to get it to the right track.

    • How many users are being affected?
    • Are all of you using Teams web or app based?
    • Did it work correctly previously?

    BR,


  2. Yuki Sun-MSFT 40,916 Reputation points
    2022-04-19T02:12:26.093+00:00

    Hi @Erin Miller ,

    We are having issues with a recurring meeting where every attendee except the meeting organizer gets kicked out of the meeting and must rejoin.

    Does this only affect the particular recurring meeting and can be reproduced on each occurrence of the meeting?
    When this occurs, are all attendees kicked out at almost the same time?
    Any difference if the attendee joins the meeting from Teams web client?

    Based on my experience, sometimes this issue might occur due to bad network connectivity, so if all attendees are joining the meeting from within the same network environment, it's suggested to try testing on one machine by switching to a different network and see if the issue persists.

    Besides, you can try disabling GPU hardware acceleration in Teams via Settings > General and see if there would be any improvement:
    194075-1.jpg


  3. Moemoe Lwin 0 Reputation points
    2023-02-08T17:02:31.3433333+00:00

    Hello MSFT Support,

    Clearing cache works for a day but then we have to repeat that each day for Teams to work properly. Is there a permanent solution for this issue?

    0 comments No comments

  4. Hugo Barboza 0 Reputation points
    2024-06-18T01:03:32.69+00:00

    We are having this issue in Teams Desktop and Web meeting. Can you help us?

    0 comments No comments